Contact us during office hours.
If the event allows upgrades, we will ask you to place a new order for the higher-priced tickets, then we’ll refund your original order. In general there is no guarantee your original order can be refunded, so we highly recommended that you check with us before placing a new order – unless you are comfortable with the possibility of keeping both orders.
Note: An additional phone fee will apply for all orders placed over the phone.
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