iTickets does not work directly with artists or performers, but with event-organizers. Any special opportunities we offer are determined by the organizer, not iTickets.
This is sometimes in the form of a VIP experience that includes a Meet & Greet or Artist Q&A, which may be listed in the pricing details (pictured below). If not shown here, sometimes it's offered through a promo code.
Otherwise, we recommend you contact the artist's management company or fan club.