To do our part to keep everyone safe our phone center is not available at this time. However, we are working remotely and ready to help.
If you need help ordering tickets, send an email to firstname.lastname@example.org including the event name, date, location and your phone number. As a reminder, there is an additional charge to place your order by phone which can be avoided if you place your order online at iTickets.com.
If you’re calling about an event for which you’ve ordered tickets and received a notice of cancellation or postponement, please send an email to email@example.com with your confirmation order number and question.
If an event has been canceled your order will be refunded. Please be patient as we process refunds, allowing 14-21 business days.
If you’re calling about a future event’s status, please go online at iTickets.com. Event status is updated immediately. If your event is still on sale, it is still happening. Many events are on sale and planned to go on, as scheduled. No refunds will be given for any event which takes place as advertised.
If you are a current promoter or event coordinator please email your sales representative directly for the quickest response.
If you are a new promoter or event coordinator please use the contact form on our contact page for the quickest response.
Thank you for your cooperation.