Create a new event, or find a pre-existing one and click Actions > Overview/Edit.
1) Online Sales
Under Dates/Times, find the “Online Sales” option (bottom of middle portion) and select “Sell using iTickets,” then Save.
2) Tickets
Go to Tickets > Add/Edit, and click “add a ticket.” Fill in name, price, etc.*
If you have more than one ticket option be sure to add the rank in numerical order.
To limit the capacity, find the “unlimited” drop menu, change to “specific quantity,” and populate the field that appears. Once finished, click Save.
* For paid events, please set the fees according to the agreement you have with your account representative. Setting them wrong will cause accounting conflicts later.
3) Payments
Go to Fees & Payments > Payment Settings.
- If your event is free, find the option labelled “This is a free event.” Enable it and click Save.
- If your event is paid, select the right processor under Payment Gateway > Card Not Present. If you don’t see the one you need, please contact us. When finished, click Save.
- If you will be doing walk up sales at the event using iTickets’ Admin Order page, see our article Card Present / Card Swipe.
4) Delivery
Enable Print-at-Home tickets, under Tickets > Printing. Enter any desired changes and Save.