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  1. iTickets
  2. Event-Organizer Help Center

Event-Organizer Help Center

These tutorials are for promoters, venues, event coordinators, management, etc., who manage events using iTickets. Can't find what you're looking for? Contact us: 614-414-6899

Getting Started

  • Box Office Login
  • Gateway Options & Revenue Timeline
  • Approved Payment Gateway Setup
  • Creating Events
  • Basic Event Setup
  • Delivery Options
See all 9 articles

General

  • Finding Orders
  • Order Export
  • Adjusting Capacity
  • Capacity Alerts
  • Password Presales
  • Extend/End Sales
See all 12 articles

Advanced Setup

  • Fragment Identifiers
  • Seating Charts
  • Reserved Sections
  • Shared Capacity
  • Pricing Options
  • Admin Order Settings
See all 22 articles

Promotions

  • Basic Promotion Setup
  • Percentage Off Order
  • Amount Off Tickets
  • Amount Off Order
  • Comp Tickets
  • Price Deadline Promotions
See all 11 articles

Orders

  • Adding Payment
  • Printing Tickets
  • Batch Printing
  • Assigning Seats
  • Order Void/Refund
  • Payment Transfers
See all 7 articles

Reporting & Analytics

  • Ticket Sales Report
  • Sold Map
  • Facebook Pixel & Google Analytics
  • Transaction Summary Report
  • Transaction Details Report
  • Reconcile Accounts
See all 10 articles

Scanning

  • Scanner App
  • Event QR Code
  • Scanning Tips
  • Stat Screen
  • Ticket Search Screen
  • Scan Errors
See all 9 articles

Live Streams

  • Live Stream Setup
  • Live Stream Manual Delivery
  • Live Stream Auto Delivery
  • Hosting Options
  • Live Stream Troubleshooting

Marketing

  • HTML Email Design
  • Image Specs
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