iTickets offers tokenized integration with a few third-party gateways.

With Premium service, you can choose to use either iTickets or your own merchant & gateway.
With Self-Service service, you must use your own merchant and gateway.

Which gateway you use affects how and when you receive the sales revenue from your event.

Note: If you have upcoming events with sales, you cannot switch between iTickets and Your Own gateway. (However, you can switch among your own gateways mid-sales.)

iTickets Merchant & Gateway

Revenue is paid out after the event. Two payment options are:
- Automatic Clearing House (ACH) - Cost: $0
  - This requires that you submit an ACH form. Electronically transferred through the automated clearing house system into your bank account within 5-7 business days after the event.
- Wire - Cost: Wire fee applies.
  - Wire transferred into your bank account within 1 to 3 business days after the event
    - This requires that you submit a Wire transfer form.

iTickets pays merchant fees (typically built into service fee on top of ticket price).
Transactions show “iTickets” on customer bank statements.
Ticket revenue deposits directly into iTickets account.
W9 form is required for payee by law (even if payee is non-profit).
You also need to submit a Vendor Form, as well as the applicable ACH/Wire form for your choice of revenue transfer.
Option is only available with Premium service.

Your Merchant & Gateway

Note: iTickets is not directly affiliated with any of these 3rd party gateways. We recommend doing your research to choose the best gateway for your organization. These instructions are provided as a courtesy, and may not be authoritative. You are responsible for your own merchant & gateway configuration.

Revenue (including iTickets service fees) are deposited directly into your account daily as ticket sales happen.
You pay merchant fees (typically built into service fee on top of ticket price).
Transactions show your organization’s name on customer bank statements.
An Automatic Clearing House (ACH) form is required up front. An ACH will be scheduled to sweep our service fees from your account twice per month.
Option is available with all service tiers.

Setup is free and requires 1-2 business days.

For a list of approved Gateways and setup instructions, see Approved Payment Gateway Setup.