If you want to reconcile transactions for all your events in one report, go to Reports > Transaction Summary in the main menu bar.
By default, the report displays all transactions that have taken place since 12:00AM ET the current day. If you need to reconcile past days, adjust the filters as needed and click "apply."
You will see totals by payment type, per day per event, and then a total for all events at the very bottom.
- The "External" payment type is available to admin users only, and is meant for when admins charge credit cards using a processing terminal outside of the iTickets Box Office system.
- This report includes merchandise sales.
- Transactions on orders placed before 2013 are archived and can be accessed by special request.
- The total number of transactions will not alway match the total number of orders. Orders can have multiple transactions (payments, refunds, and transferred payments) with a different date than the order date. See example below.
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