The admin order form can be customized to your needs. If your admin account has edit permission, you can enable, disable, or require parts of the form. This lets you reduce friction for onsite transactions, to keep lines moving, but also capture more info when selling in advance. * Check your credit card processor’s requirements for billing info.
From inside your event, click manage Event > Admin Orders.
Recommendation: In general we recommend that you collect as much ticket buyer information as possible. This information is valuable for your future marekting purposes but also for fighting any credit card disputes.