To find your event QR code, click here.
There are two ways you can view all tickets:
- Select "Search Tickets" on the Stat Screen.
- After scanning a ticket in camera mode, double-tap the status message at the bottom. It will take you to the order on the Ticket Search Screen, and mark that ticket with a star.
- Swipe right on a ticket to manually mark it as "scanned."
- Swipe left on a ticket to view full order details in Box Office.*
Tickets are color-coded by status. You can search by name, order ID, ticket barcode, or status (
- White = not yet scanned.
- Green = scanned as good.
- Yellow = pending upload once the device reconnects.
- Red = scanned as good in Offline Mode, then found to be void/invalid when the device reconnected.
* By default, all scanning devices have read-only access to Box Office orders. Please let us know in advance if you want this feature disabled on your event.