When an event is postponed/rescheduled, all current customers will receive an email within 2-3 business days, with details about the revised date. You can also check the event page or artist website for reschedule information.
If you purchased tickets through iTickets, and you have not received this email, please be patient. Our understanding is that the event organizer is still determining the new date. As soon as we know, we will email you. At that time you will be given the option to attend the new date, or to request a refund.
If the event ends up being cancelled, we will initiate refunds at that time. Either way, rest assured that we will be in touch once we know more from the event organizer.
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