Master Events

See also: Creating Events

If you want to let customers order for multiple events at once, in a combined order process, use our “master event” feature.

1. Create all of your real events, plus one extra to use as a master. (The master start date should match the earliest date of all the sub-events, and the end date should match the latest.)
2. Once the master event is created, on the Overview page, mark it as a master event under the Settings pane.
3. A new pane called “Sub-Events” will appear. Add sub-events by entering their event IDs here.
4. Use the notes field to display the various dates on the event page info tab.
5. Go to Fees & Payments. Select “use each individual event’s fee schedule,” and click Save.
6. Go to Fees & Payments > Payment Settings. If any sub-events have free tickets available to the public, check the box labelled “allow $0 orders.” Make sure the correct processing account is selected.
7. If there are promotions that you want to apply to master orders, enter them on the Promotions page.
8. If you have a large number of ticket types or events, we suggest that you go to Order Settings > Customer Order and look under “Items Page.” To make the order page more friendly, consider enabling these two options:
• “allow collapsible ticket groupings”
• “start with all ticket groupings collapsed”
9. Next go through each sub-event, and add something to the name of each ticket type, to help distinguish it from ticket types on sibling events. This could be the date or performance time of each event.
10. Finally, we recommend that you place orders to test every feature on your events. Master events open up a lot of complexity in the order process, promotions and fees in particular.