If your event sells out or otherwise is taken off sale, but more tickets may be sold later, you can offer customers a wait list.
Step 1) Set Sales to TBA
On the Overview page, find the section labelled "Dates/Times" and click "Edit." Check the box labelled "TBA," and Save.
Step 2) Enable Wait List
Go to Order Settings > Customer Order and scroll down to the Wait List/Notify Feature. Check the box, and Save.
Step 3) Test the Configuration
Go to the Event Page and make sure the red button says “Notify Me” instead of "Place Order."
The system won’t automatically send out a notification, because events are sometimes put on and off sale when you make changes.
When you're ready, we can perform either or both of the following actions, at your choice:
- add wait list addresses to a paid marketing email that we send, and/or
- email you a CSV file of the wait list addresses so that you can send out your own exclusive email.
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