Card Present / Card Swipe

In addition to card numbers that are typed manually, our system accepts input from magnetic readers. This lets you swipe a customer's physical payment card when selling on location.

To configure your event for this, follow the steps below.

Warning: Please do not wait until the day of your event to test this feature! You may need a few days to configure your processor so that it accepts transactions this way.

Software Setup

From inside your event, go to Fees & Payments > Payment Settings. Under "Payment Gateway," select the correct processor for Card Present. Click Save.

If you don't see the right processor option, first check whether your processor requires additional setup for Card Present transactions. (Solveras, Authorize, and Stripe do not.)

• If no, contact us to enable Card Present transactions for your processor.
• If yes, have your processor set up an account for Card Present transactions. Then contact us with these new details.

Hardware Setup

Desktop or Laptop

Any standard USB card reader will work with our software. Here is an example.

Mobile

If your device does not have a USB port, you may need an adapter. This table may help you identify what kind.

Here are some possible buying options:

• USB Type-C (for iPad Pro, newer Androids)
  • From Apple
  • From Amazon
• Lightning (other iOS devices)
  • From Apple
• USB Micro-B (older Androids)
  • From Amazon

Please note: We offer this information for convenience only; it is your responsibility to know what hardware to use for your device, and how to use it.

Placing an Order

When placing an order, in the Payment step put your curser into the Card Swipe field and swipe the card. The field will populate with encoded data.

Don't worry that the other payment fields are blank. Place the order as normal.

Notes on Security

USB card swipers are input devices comparable to a keyboard. The data goes into an encrypted browser session on our website. The biggest risk with using a USB card swiper, just like with a keyboard, is whether your computer device is PCI-complaint.

Never use open public wifi to collect credit card payments. Always use a password-protected connection. In a given situation, if you have doubts about the security of the wifi that's available, use cell data.