If you have a code-activated promotion on your event, you can share a special link that will save customers from having to type the coupon code manually. The coupon code is embedded inside this link, and will be pre-entered for the customer when the order page loads.
If you want to use a referrer code in the same link, see below.
Otherwise, the special link will have the following form:
https://www.itickets.com/register/new/xxxxxx?coupon=Code1234
Copy the above, but replace the parts in bold with your info:
xxxxxxshould be your event ID.Code1234should be your coupon code.
Tips
- Coupon URLs will work on master events.
- Coupon URLs do not work with some promotion types, e.g. password-protected tickets. Make sure to test the URL before you share or publish it.
- Coupon URLs require linking directly to the order page. They will not work on the event page.
- Coupon codes cannot contain spaces.
- Coupon URLs will work even during a password presale.
Viewing the Data
You can see data about discounted orders using the Discounts Report, the "coupon" filter on the Order Search page, and the coupon_code column in order exports.
(Note: These results include orders where a code was entered but the customer didn't use it, and they include any non-discounted tickets on matching orders.)
Using with a Referrer Code
If you want to embed both a coupon code and a referrer code in the same link, this is possible but requires different steps. (It may also help to have some knowledge of query strings in web URLs.)
In general, you can follow these steps and it will work:
- Obtain a tracking URL according to the instructions in Referrer Codes.
- Append the string
&coupon=at the very end, followed by your coupon code.
Example:
https://www.itickets.com/events/365868?utm_source=itickets&utm_content=154-270818&referrer=154-270818&utm_medium=email&utm_campaign=zendesk_example&coupon=Code1234
In this example, the coupon code Code1234 can be seen at the very end of the URL.